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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kelly Sutton

Kelly Sutton

June 14, 2026

5  out of  5
rating by Kelly Sutton
"Jim Flanagan has been our State Farm Agent for many years and I always receive exceptional service from him and his agency! Tonight, I was finishing up at a dealership with my son who was buying his first truck. The SF app was not working so I contacted Jim and he was able to get what we needed done so he could drive off the lot tonight. This was during non-business hours!! We appreciated it very much!! We know that this might not always be possible, but we appreciated Jim going above and beyond to get my son insurance so we didn’t have to leave the lot and come back on Monday! Highly recommend Jim!!"
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Connor

June 10, 2026

5  out of  5
rating by Connor
"Jim is your guy for any insurance needs!! The nicest and the realest insurance agent you’ll find in the Indy region, he’s helped me several times."
We responded:
"Connor, Thank you so much for the Five-Star review and your kind words. You are the best my man and I look forward to continuing take care of all of your insurance needs right here in Plainfield, Indiana, Hendricks County Indiana, Central Indiana!!!!!"
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Bradley Gill

June 9, 2026

5  out of  5
rating by Bradley Gill
"Jim is the reason I have been with State Farm for so long and continue to choose them. He has helped me and my family navigate the insurance world. He has so much knowledge and gets you what you need ! I can’t recommend him enough. Thank you Jim for always being there for me and my family when we needed you the most !"
We responded:
"My man, thank you for the Five-Star review and your kind words, it means the world to me and my office! We've known each for a couple decades now, almost your whole life and I am so honored and proud to be your number one State Farm Agent for all of your insurance needs (Automobile Insurance, Auto Insurance, Homeowners Insurance, Home Insurance, Life Insurance, Business Insurance) right here in Plainfield, Indiana, Hendricks County Indiana, Indianapolis, Indiana, Central Indiana. Take care buddy !!!!!!!!!!"
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Emily Scharlau

June 8, 2026

5  out of  5
rating by Emily Scharlau
"Jim has always provided exceptional support for any of my needs. If you are searching for someone, he is definitely your guy. Yah you for always making sure I’m taken care of!"
We responded:
"ShamWOW! Thank you so very much for your Five-Star review and your kind kewl words of praise !!!!! You are the best, I am so honored, proud, and blessed to be your number one go to State Farm Agent guy right here in Plainfield, Indiana, Indianapolis Indiana, Hendricks County Indiana, Central Indiana. All of your Insurance needs handled under one roof and one dude! Automobile Insurance, Auto Insurance, Homeowners Insurance, Home Insurance, Life Insurance, Business Insurance)! Whatever you need and whenever you need Emily we are here for you my friend !!!!!!!!!!"
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Tom Hammond

June 7, 2026

5  out of  5
rating by Tom Hammond
"Jim is one of the best agents I have worked with - he always pulls through with great rates and service !"
We responded:
"Tom, I'm number one! No No No, you are number one my friend !!!!! Thank you for the Five-Star review and your kind words of priase! Take care my friend and thank you again !!!!!"
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Joe Lund

June 7, 2026

5  out of  5
rating by Joe Lund
"Jim has been a great insurance agent to work with. He’s knowledgeable, responsive, and always takes the time to answer any questions I have. The customer service has been excellent, and I feel confident knowing my insurance needs are in good hands. Highly recommend Jim and his team!"
We responded:
"Joe, You are the best ever my man ! Thank you for the Five-Star review and your kind words of praise! Taking care of you and your family and all of your Insurance needs is my honor and privilege - Thank you for entrusting me to handle same !"
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Hannah Penry

June 6, 2026

5  out of  5
rating by Hannah Penry
"Jim is the best insurance agent and he really prioritizes customer service. My family and I have known him forever!"
We responded:
"Hannah, You are the BEST !!!!!!!!!! Thank you for the Five-Star review and your kind words. What a special thing it is having known you your entire life and taking care of you and your family's insurance needs that entire time - what an honor! "
Profile photo of Francine Lewis

Francine Lewis

June 6, 2026

5  out of  5
rating by Francine Lewis
"Jim is truly a lifesaver. Can’t imagine my life without him. He Helped my partner save so much on insurance. He made sure we were covered even in the light of unforseen personal issues and now my partner and I are taking a trip to San Diego in my new Mercedes."
We responded:
"Francine, WOW / AWESOME / KEWL, What a neat review - thank you for that Five-Star review!!!!! I am beyond elated with the news of your savings and the trip to San Diego and the new whip. And when you and your partner are enjoying a beautiful sunset on La Jolla Shores, right after dinner at The Marine Room, please say Jim Flanagan State Farm Agent three times really fast and like a good neighbor, or BeetleJuice, i'll be there!"
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E Hayes

June 6, 2026

5  out of  5
rating by E Hayes
"Jim was a great help to me with getting my auto and home insurance needs met at reasonable cost."
We responded:
"Sir Hayes, Thank you ever so much for the Five-Star review. I am so happy that we were able to take care of all of your insurance needs from Automobile Insurance (Auto Insurance) to Homeowners Insurance (Home Insurance). We look forward to taking care of you for years to come!!!!!!"
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Josh Wilson

June 6, 2026

5  out of  5
rating by Josh Wilson
"5/5 stars. Jim Flanagan didn’t just change my insurance, he changed my life. For a bit of a back story here, my wife and I had the same insurance company for 10 years. However, I bought my mistress a new Mercedes and needed insurance so I went to Jim. He suggested bundling and even managed to add on life insurance policies for all of us and still managed to save me $40 a month!!! However my wife saw the bill one day and found out about Francine. Unfortunately, my wife confronted Francine and Francine, in self defense, shot my wife. Due to Jim’s forward thinking, I actually managed to cash out a million dollar life insurance policy on my wife. Now Francine and I are not only millionaires but still saving almost $500 a year on insurance! Jim is a hero."
We responded:
"Josh, I have heard of the game two truths and one lie, but appears we are playing three lies and three lies and three more lies my man ! How bout you do me a solid and re-word this five star review about (Automobile Insurance, Auto Insurance, Homeowners Insurance, Home Insurance, Life Insurance, Business Insurance, Commercial Insurance, right out of our office in Plainfield, Indiana, Hendricks County Indiana, Central Indiana). and maybe perhaps tell at least one truth brother my brother captain my captain bro my bro Brah my brah LOL ! PLEASE NOTE THAT NO ONE WAS HURT OR HARMED IN THE MAKING OF THIS REVIEW !"
Profile photo of Susan Perry

Susan Perry

June 6, 2026

5  out of  5
rating by Susan Perry
"Jim is the best. He has always been incredibly helpful and always super patient with me. He is super knowledgeable and answers all my questions. I highly recommend him as your insurance agent."
We responded:
"Susan, Thank you so very much for your kind words and having the utmost confidence in our office. Remember, we are always here for you and all of your insruance needs. Take care my friend !!!!!!!!!!"
Profile photo of Kary Saturday

Kary Saturday

June 6, 2026

5  out of  5
rating by Kary Saturday
"I've known Jim Flanagan for over 15 years. Jim and his team provide fantastic service and are easy to speak with. They exhibit exceptional knowledge within the insurance industry and will go out of their way to make sure your needs are taken care of. If you have an insurance need or you have a family that's growing and need specific coverages, contact Jim and his team today. They'll treat you right and take good care of you. Jim holds true to the State Farm values. When you call and speak with Jim, you'll know what I'm talking about. Treating people with courtesy, professionalism and respect.✨✨✨✨✨🚗🏡💵 Mr. Kary G. Saturday"
We responded:
"Kary, Your kind words mean the world to me and my office. Our goal is customer service second to NONE and we strive to maintain that each and every day here in the Insurance world. Whatever your insurance needs may be (Home, Auto, Life, Health, Business, Commercial) we will take care of you! Again, thank you so kindly for the Five-Star review. Remember, we are always here to help you, your family, your friends, and your neighbors right here out of our office in Plainfield, Hendricks, Central Indiana. "
Profile photo of Claire Flanagan

Claire Flanagan

June 6, 2026

5  out of  5
rating by Claire Flanagan
"If you're struggling to find the best home, life, and auto insurance, Jim is the five-star choice! Jim, he is knowledgeable, professional, and genuinely cares about helping his clients find the right coverage for their needs. Whenever I have questions, he and his staff respond quickly and take the time to explain everything clearly. What sets Jim apart is his commitment to customer service. He makes the insurance process easy to understand and always looks out for his clients' best interests. It's reassuring to know that I can count on someone who is honest, reliable, and dedicated to providing great service. I highly recommend Jim Flanagan State Farm to anyone looking for an insurance agent who truly cares about their customers. Five stars!"
We responded:
"Claire, Thank you for the Five-Star review and your wonderful kind words, it means the world to me and my team. We strive to provide for our customers to receive customer service from us second to NONE and appears that we have provided that level to you. Please note that we will always be here for you and all of your insurance needs (Automobile Insurance, Auto Insurance, Homeowners Insurance, Home Insurance, Life Insurance, Business Insurance, Commercial Insurance, right out of our office in Plainfield, Indiana, Hendricks County Indiana, Central Indiana)! Give us a call, send us an email, shoot us a text, or stop by the office whenever you need us because like a good neighbor Jim Flanagan State Farm Agent is there !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
Profile photo of Allison Garrigus

Allison Garrigus

June 6, 2026

5  out of  5
rating by Allison Garrigus
"Been my agent for at least 10 years. Has always provided exceptional service and advice whenever needed."
We responded:
"Allison, Taking care of you and your large extended family has always giving me great pride. Thank you my friend for the Five-Star review and your kind words, it means everything to me and my team !!!!!!!!!!!!!!!!!!!!!! We pride ourselves on customer service second to none and appears we have given that to you and your family ! Please note and remember that I am always here for you and your family; give me a call, send me a text, shot me an email, send a letter (snail mail) or stop by the office for all of your insurance needs (Automobile Insurance, Auto Insurance, Homeowners Insurance, Home Insurance, Life Insurance, Business Insurance, Commercial Insurance, right out of our office in Plainfield, Indiana, Hendricks County Indiana, Central Indiana)!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Take care my friend ! "
Profile photo of Kaden G

Kaden G

June 6, 2026

5  out of  5
rating by Kaden G
"Had Jim as my agent for any vehicle I’ve owned since I got my first car and I’ve never been disappointed. Jim and his team have always done a fantastic job for me and as long as he’s running the show I’ll never switch up. Keep it up!"
We responded:
"Kaden, I am the first Agent you ever had and that is so great, awesome, wonderful, the best! I feel honored and pride in same!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! At this rate I should be able to be your first and last Jim Flanagan State Farm Agent ever ! Should you ever need me for any and all of your insurance needs let me know buddy via phone (317-839-8900), text (317-839-8900), email (jim.flanagan.puze@statefarm.com), or stop by the office (2028 Stafford Road Ste E Plainfield, IN 46168). AND DONT FORGET ((Automobile Insurance, Auto Insurance, Homeowners Insurance, Home Insurance, Life Insurance, Business Insurance, Commercial Insurance, right out of our office in Plainfield, Indiana, Hendricks County Indiana, Central Indiana."
Profile photo of Charlie Drake

Charlie Drake

June 6, 2026

5  out of  5
rating by Charlie Drake
"Great guy very helpful"
We responded:
"Charlie, I'm a good guy!? NO NO NO - you are! You're number one and don't you forget it ! Thank you for the Five-Star review and your kind words, it means the world to me and my team. Take care of yourself kind soul and should you ever need us with any and all of your insurance needs just let us know !!!!!!!!!!!!!!!!!!!!!!!!!"
Profile photo of Warner Claus

Warner Claus

June 6, 2026

5  out of  5
rating by Warner Claus
"Got me a reasonable rate on home and auto as a first time buyer no full very clear just a good agent"
We responded:
"Warner / or as I always called you Santa! Thank you my BROTHER for the Five-Star Review ! it means the world to me and me crew ! We pride ourselves on giving customer service second to none !!!!!!!!!!!!!!!!!!!!!!!!!!! You are the most and the Best my man! thank you again so much for the review (FIVE STARS)!!!!!!!!!!!!!!!!!!!!!!!!! SHOULD YOU NEED ANY MORE INSURANCE LE T ME KNOW (Automobile Insurance, Auto Insurance, Homeowners Insurance, Home Insurance, Life Insurance, Business Insurance, Commercial Insurance, right out of our office in Plainfield, Indiana, Hendricks County Indiana, Central Indiana."
Profile photo of Christopher Parker

Christopher Parker

June 5, 2026

5  out of  5
rating by Christopher Parker
"Jim has been super responsive and always going the extra mile to make sure my house coverage is the best. So thankful for all the hard work that Jim puts in to go above and beyond."
We responded:
"CHRIS, My man I capitalized all the letters of your name as you are a KNIG and deserve same ! Thank you for your FIVE-STAR REVIEW BROTHER! You are the best ! CHRIS, I am here for you whenever you need me brother my man son ! just give me a call 317-839-8900 - send me a text 317-839-8900, shot me an email jim.flanagan.puze@statefarm.com, or stop by the office (20228 STAFFORD ROAD STE E PLAINFIELD, IN 46168) I am here for you and your and family and all of the insurance needs (Automobile Insurance, Auto Insurance, Homeowners Insurance, Home Insurance, Life Insurance, Business Insurance, Commercial Insurance, right out of our office in Plainfield, Indiana, Hendricks County Indiana, Central Indiana. "
Profile photo of Tanner Penry

Tanner Penry

June 5, 2026

5  out of  5
rating by Tanner Penry
"Jim is great to work with! He is very knowledgeable and took the time to explain all of my insurance options in a way that was easy to understand. He helped me find the right coverage for my needs without any pressure and was always available to answer my questions. I highly recommend him to anyone looking for reliable insurance."
We responded:
"Tanner, You are number one, perfect, awesome, and I am so grateful for your Five-Star review and kind words it means the world to me and my office !!!!!!!!!!!!!!!!!!! My favorite memory of you still is your wedding - you and Kate FOREVER !!!!!!!!!!!!!!!!! I am so happy to have been there for all of your major life MOMENTS ! Tanner is the best and I am here for you and your family and all of your insurance needs (Automobile Insurance, Auto Insurance, Homeowners Insurance, Home Insurance, Life Insurance, Business Insurance, Commercial Insurance, right out of our office in Plainfield, Indiana, Hendricks County Indiana, Central Indiana)!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
Profile photo of Jack Flanagan

Jack Flanagan

June 5, 2026

5  out of  5
rating by Jack Flanagan
"Jim flanagan State Farm agent in Plainfield Indiana Hendricks county is number one the best. We love him. He is the best State Farm agent and sells home insurance, auto insurance, life insurance, health insurance, commercial insurance, business insurance. Whatever your insurance needs are Jim, State Farm agent out of Hendricks county, Plainfield Indiana, is there for you and is number one."
We responded:
"Tanner, Still my favorite memory of you is your perfect beautiful wedding! I am honored and privileged to have known you for your entire life !!!!!!!!! You are the best, you are my favorite, you are TANNER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Thank you for your kind word and Five-Star Review! - it means the world to me and my office ! You are my buddy, my pal, my friend, my amigo, my compadre - love you son! Take care of yourself !!!!!!!!!!!!!!!!!!!! "
Profile photo of Logan Andre

Logan Andre

June 5, 2026

5  out of  5
rating by Logan Andre
"Jim Flanagan is an outstanding insurance agent. I have known him for years and he has always gone above and beyond to help me out. Jim is very personable and easy to talk to and I would highly recommend him to anyone looking for insurance."
We responded:
"Logan, What a MAN!!!!! What a Marine!!!!! I am so so sooooooooo proud of you! I always wanted to be a Marine, and things didn't work out that way! When Jack told m you were a Marine I cried! I am so proud of you Son / Brother! Thank you for all you do! Thank you for your service LOVE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
Profile photo of Nick Ohmer

Nick Ohmer

June 5, 2026

5  out of  5
rating by Nick Ohmer
"Jim Flanagan State Farm Agent is number one. He is the best. He is there for you and all of your family insurance needs. He will take care of all of your insurance needs in Hendricks county Indiana, central Indiana, and Plainfield Indiana, He sells everything form homeowners insurance, automobile insurance, auto insurance, vehicle insurance, commercial insurance, business insurance, life insurance, health insurance. Jim Flanagan State Farm agent is number one. The best. Five stars."
We responded:
"Nick, What a great wonderful, long, cool, kewl, awesome Five-Star Review and thank you so much for same!!!!! Your Five-Star Review means the world to me and my office! We pride ourselves on providing you with customer service second to NONE!!!!!!!! and it looks like we did just that! Don't forget that we are always here for you and all of your insurance needs (Automobile Insurance, Auto Insurance, Homeowners Insurance, Home Insurance, Life Insurance, Business Insurance, Commercial Insurance, right out of our office in Plainfield, Indiana, Hendricks County Indiana, Central Indiana). !!!!!!!!!! Take care my Brother and Love you forever !"
Profile photo of Karl Eysenbach

Karl Eysenbach

June 2, 2026

5  out of  5
rating by Karl Eysenbach
"James Patrick Flanagan embodies the 'good neighbor' ethic. He's the finest State Farm agent in Hendricks County, and he'll get you the right coverage for all your cars, trucks, toys, trailers, houses, farm equipment, and even your meemaw's jewelry that you got when she passed away! He takes the time to get to know your life and your family, and is honest about what you need to CYA for all of life's unpredictable chaos. I can't even count how many times his advice and wisdom saved me from a lot of expense. Give him a call or drop on by. He'll fix ya up!"
We responded:
"Karl, Thank you for your kind words and it has been an honor to handle all of your insurance needs: Cars, Trucks, Toys (LOL), Trailers, Home, Farm Ranch, and yes even your Meemaw's Jewelry!!!!! Again, thank you and I look forward to continuing to handle all of your insurance right here in Hendricks County for years to come my friend!!!!!"
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Kevin Bednarek

May 21, 2026

5  out of  5
rating by Kevin Bednarek
"Jim is a great State Farm Agent helping with auto, home and life insurance in Hendricks County. Always available to help with the best service in town!!"
We responded:
"Kevin, Thank you so much for the five-star review! We pride ourselves on customer service second to NONE right here in Hendricks County, Central Indiana with great products like auto, home, and life. Again, thank you my friend!!!!!!!!!!!!!!"
Profile photo of Logan Hughes

Logan Hughes

May 21, 2026

5  out of  5
rating by Logan Hughes
"Detail oriented and knows the coverages inside and out when you have questions. Highly recommend. He’s been my agent for two decades."
We responded:
"Logan, You are the best and thank you so much for allowing me to handle all of your insurance needs for the past 20 years. I look forwards to continue to handle your insurance needs for another 20 years right here in Central Indiana!!!!!"